Synth

Customer discovery coaching

Get better at customer interviews.

Paste the transcript of an interview you did. Synth tells you how you asked your questions and what the conversation proved. Every point it makes quotes the transcript.

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  1. 1Hair on Fire
  2. 2Incremental Improvement
  3. 3Nice to Have
  4. 4Latent
  5. 5Not a Problem

How you interviewed

Five habits, each rated: open questions, no pitching, past behavior, specifics, and listening.

What it proved

Where this customer sits on a five-rung ladder, from Hair on Fire down to Not a Problem.

Classes and teams

Teaching? Make a class, invite your students, and grade from one table. Working with others? Make a team and share a link.